The opinion supports the idea that collective redress should be introduced into EU legislation by means of a directive.
On the other hand, the EESC wishes to avoid the introduction of US-style class actions and states:
"Any EU legal measure adopted should reflect European cultural and legal traditions, have compensation as its only goal and establish a fair balance between parties leading to a system that safeguards the interests of society as a whole. The Committee fully supports the Commission’s suggestion that whichever measure is adopted to institute a judicial collective redress mechanism in all Member States ‘should avoid elements which are said to encourage a litigation culture such as is said to exist in some non-European countries, such as punitive damages, contingency fees and other elements’.
Also the EESC prefers an opt-in system to collective action to an opt-out system.
The opinion makes interesting reading and contains a wealth of references on EU consumer law.