Air travel in Europe: Passenger rights & Regulation 261/2004

Anyone who has attempted air travel in Europe has confronted with capricious and unreliable airlines. They just love overbooking or canceling flights at the last moment....

The problem was so bad that measures had to be taken and a regulation - Regulation 261/2004 - was adopted obliging the airlines to inform passengers of their rights and to provide compensation. Actually, that Regulation replaced an earlier one from 1991.

But guess what ? No-one seems to comply with the Regulation much. At least that what transpires from a recent Communication (Com (2007) 168) and a Commission Working Paper (SEC (2007) 426).

Now, if only the issue of lost or stolen luggage had been addressed....

Comments

[iknowall]

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[iknowall]

Search for in all major search engines simultaneously on the site http://www.iknowall.com.
Simultaneous search on Google, Yahoo and MSN Live Search.

Try http://www.iknowall.com

[iknowall]

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Try http://www.iknowall.com

[CARMEN TELLEZ]

Has anyone had any experience with Finnair? Last June, my luggage was lost for 9 days during a business trip to Finland, which forced me to buy clothes and a new piece of luggage. I found my luggage myself, when I insisted in viewing Finnair's warehouse before leaving Finland. My luggage was there with several other pieces. After much negotiation, they agreed to compensate me in the amount of 392 Euros for the expenses i incurred. It's been almost a year, and I still have not received it. The person who corresponds with me pretends he has sent a transference, but of course, it never arrives. Is there anything I can do?